Monarch Medicine Primary Care
Monarch Medicine Primary Care
Primary Care
Relationship-based, patient-centered primary care led by Dr. Lisa Clay. Same warm, efficient experience you expect from our urgent care—now for your everyday health.
What Our Primary Care Services Include
- Annual wellness exams and physicals Coming Soon
- Preventive screenings (colon, breast, cervical, lipids, diabetes) Coming Soon
- Chronic disease management (diabetes, hypertension, thyroid disorders)
- Cardiovascular risk assessment (lipid management, ASCVD counseling)
- Diabetes care (A1C monitoring; CGM ordering/support when appropriate)
- Hypertension management (home BP monitoring plans)
- Asthma & COPD management (inhaler plans; spirometry coordination)
- Allergy & sinus care
- Weight management & lifestyle counseling
- Women’s health (pap smears, contraception counseling, menopause)
- Men’s health (prostate screening guidance, ED evaluation)
- Mental health screenings (depression, anxiety) & first-line treatment
- Skin concerns (rashes, acne, cryotherapy/simple lesion removal)
- Musculoskeletal care (sprains/strains, back pain) & joint injections
- GI concerns (reflux/GERD, IBS, constipation)
- Immunizations
- Medication management & refills
- Lab work & imaging coordination
- Care coordination & specialist referrals
- Forms & documentation (school/work forms, return-to-work)
Our approach is relationship-based and patient-centered. Dr. Lisa Clay guides your care with empathy, clinical excellence, and clear communication.
Insurance & Self-Pay Options
We accept most major insurances. If you’re uninsured or paying out-of-pocket, we proudly offer a 30% self-pay discount to help make care more accessible.
Preventive care services are pending insurance approval. We will keep you informed as coverage expands.
Meet Your Primary Care Physician
Dr. Lisa Clay leads our primary care services with the same dedication and attention to detail that defines our urgent care model. Patients appreciate her ability to listen, explain, and personalize care to fit your goals and concerns.
- You always see a doctor
- Continuity of care with Epic & MyChart access
- Warm, welcoming environment
- Convenient location in Carmel, IN
- Short wait times and flexible scheduling
Primary Care FAQs
Are you accepting new patients?
Yes—we’re welcoming new adult primary care patients now. Use “Make An Appointment” above or call us.
What ages do you see for primary care?
Our primary care panel is focused on adults (18+). Kids are always welcome at our urgent care for same-day needs.
How soon can I be seen?
We typically have same-day or next-day availability. If you don’t see a time that works, call us—we’ll do our best to help.
What should I bring to my first visit?
Photo ID, insurance card, a list of medications/supplements, and any recent records or labs. If you have a home BP/glucose log, bring that too.
Can Dr. Clay be listed as my PCP in MyChart/Epic?
Yes. You can designate Dr. Lisa Clay as your Primary Care Physician in MyChart, or ask our team to help update it.
What insurance plans do you accept? Do you have self-pay?
We accept most major plans and offer a 30% self-pay discount. See our accepted insurances.
Do you offer telehealth?
At this time, visits are in-person so we can examine you thoroughly and provide hands-on care.
Do you do labs and imaging?
Yes. We coordinate comprehensive lab work and imaging. We also perform many point-of-care tests in-office and have on-site X-ray for urgent needs.
How do prescription refills work?
Request refills through MyChart. Please allow 1–2 business days. Some medications (e.g., controlled substances) require a visit and monitoring.
Do you manage chronic conditions like diabetes or high blood pressure?
Yes. We create individualized care plans, order labs, and follow evidence-based guidelines to help you stay on track.
Can you refer me to specialists?
Absolutely. We coordinate referrals and share records through Epic Care Everywhere to keep your care connected.
How can I message my care team?
Use MyChart to send non-urgent messages, view results, and manage appointments.
What if I need care after hours?
If it’s an emergency, call 911. For urgent issues, our urgent care can often help during open hours. You can also send a non-urgent MyChart message anytime.
Do you provide vaccines?
Yes, we offer common adult immunizations in-clinic. If a vaccine is out of stock, we’ll order it and notify you when it’s ready.
Are preventive annual exams and screenings available now?
Annual wellness and preventive screenings are Coming Soon. We’ll update patients as coverage and scheduling open up.
We cherish our patients — Visit us anytime during business hours! We’re here to help.
Monarch Medicine Urgent Care
90 Executive Drive
Suite A & B
Carmel, Indiana 46032
United States
Phone: (317) 804-4203
Fax: (317) 564-0627
Email: support@monarchmedicine.org
Business Hours
- Monday – Friday 8:00 AM – 6:00 PM
- Saturday & Sunday 9:00 AM – 12:00 PM
Have questions? Visit our Contact Us page.